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FAQ

What are the receptions opening hours?

In high season the reception is open from 07:00 a.m. until 10:30 p.m. In low season the reception is open until 11:00 a.m., arrivals are possible nevertheless in the afternoon.

When can we arrive? When do we have to leave? (Check-In and Check-Out)

Prebooked pitches are available from 1:00 p.m. If you want to arrive earlier, we can check other possibilites. To consider night rest the latest time to arrive is 8:00 p.m. The last time to Check-Out is 11 a.m.

Can we enter and leave the campsite all day during our stay? Speed limit?

The speed limit on our campsite is 10 km/h. Between 11 p.m. and 7 a.m. (night rest) the gate is closed.

Do we have free access to the beach?

You can get cheaper tickets for the entrance to the beach at our reception.

Are dogs allowed on the campsite?

Dogs are welcome on our campsite as well. Please note that there is leash duty on the camspite. Please register your dog at the reception – there is a fee for dogs per night.

Are dogs allowed at the beach?

At the public beach (Strandbad) dogs are not allowed. However, right next to it there is a small access, where dogs can get into the lake.

Are electricity, hot water and showers included?

Our prices are all-inclusive. Electricity, hot water and showers can be used without any restricitions. There are no extra fees.

Is there a night shift in high season, when the reception is closed?

One of our workers lives on the camspite near the reception. His pitch number and phone number are displayed. He can be contacted in emergencies.

Can we pay with cards?

You can pay with Maestro, Mastercard or Visa.

Is there a traffic connection to the center of Klagenfurt or a train station?

The distance to the city center is 4 km and there is an excellent bus connection - with bus lines 10 or 20 to Heiligengeistplatz. The next train station is „Klagenfurt-West“ which is about 2 km away.

Can I buy fresh bread for breakfast on the campsite?

Yes, in our Shop we have fresh pastries – a pre-order is not necessary.

Are there shopping possibilties nearby?

Right at our campsite you can find a shop for groceries, magazines, cold drinks, fruits and vegetables. Supermarkets, banks and a pharmacy are in striking distance – you can reach it by foot or by bike. The city center with a big shopping center is just 4 km away.

Can we barbecue on the campsite?

As long as your neighbours are not disturbed by smell or smoke, you can use small barbecues. In case of droughts barbecues are not allowed.

Is there WIFI access?

We have a WIFI access for our guests all over the campsite. You can use it for free.

Is there a child care?

In high season we have a charming child host, who plays and tinker with the kids.

Is there a possibility to freeze cooling elements?

Yes, we have a public freezer on our campsite, which can be used for free. We only ask you to not freeze drinks or groceries.

Can we rent bikes at the campsite?

We have modern City-bikes, Mountain-Bikes, E-Bikes and bikes for children, which can be rented. Helmets can be rented as well.

What can be visited around the lake? Are there any leisure activities?

Popular stations are:

  • Minimundus – around the world in one day (10 minutes walk away)
  • Boat trip on Wörthersee
  • Castle Hochosterwitz
  • Zoo Rosegg
  • Obir-Dripstone cave
  • Viewing Point Pyramidenkogel

Top-Events at Wörthersee

  • Iron-Man (Triathlon-Event)
  • Golf-GTI-Event
  • Starnacht am Wörthersee
  • Fête Blanche
  • Altstadtzauber

Experience the summer

  • Swimming in the lake, wonderful cycle paths around the lake, hiking, boat trips, having a barbecue, relax, …
  • Our reception-team is open to give you a lot of other hints for trips and leisure activites.

Do you have a sightseeing card?

At the reception you can recieve the Wörthersee Plus Card. With this sightseeing card you can enter many tourist attractions for free or with discounted price around the lake. Further informations can be found here: www.visitklagenfurt.at/card

 

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